Hey {{contact.first-name}},
We wanted to reach out to let you know that we've received your request to cancel your subscription. While we're sad to see you go, we understand that sometimes things change.
We want to express our gratitude for choosing [your company] and being a part of our journey. We've enjoyed working with you and appreciate the trust you've placed in us.
If you have any feedback or suggestions on how we can improve, we'd love to hear from you. Your insights are incredibly valuable to us as we continue to grow and evolve.
Wishing you all the best in your future endeavors. If you ever decide to come back, we'll be here with open arms.
Take care,
[your name]
[your company]