Hello {{contact.first-name}},
We want to take a moment to express our gratitude for your partnership with [your company]. Your support has meant the world to us, and we've valued the opportunity to work together.
While we're sad to see you go, we understand that circumstances change, and priorities shift. If there's anything we can do to assist you during this transition, please don't hesitate to reach out. We're here to help in any way we can.
Thank you once again for your trust and support!
Warm regards,
[your name]
[your company]